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Qualification

Home Services Scope Definition

with Judith Davis at Home Depot

Monday, June 15, 2026
10:00 AM (60 min)

AI SummaryAI

Scope definition session following the strategy workshop. Judith, David, and Sarah aligned on three workstreams for the engagement: organizational design review, competitive positioning refresh, and a leadership presentation package. We refined the forces map from the workshop and prioritized the resource allocation tension as the primary force to address. Sarah brought operational data that validates the supply chain alignment opportunity.


Key Moments

CommitmentAll three stakeholders aligned on three workstreams: org design, competitive positioning, and leadership presentation.
at 30:00
InsightSarah shared operational data showing supply chain alignment between Pro and Home Services could save $12M annually, a powerful proof point.
at 45:00

Action Items

Finalize engagement scope document with three workstream definitions

pendingDue Jun 19

Your Notes

All three key stakeholders in the room. Scope is crystallizing. This is going to be a meaty engagement.

Participants

JD
Judith Davis
VP Strategy, Home Services Division at Home Depot
Champion16 conversations
DF
David Frank
Director, Project Management at Home Depot
Strong8 conversations
SC
Sarah Chen
SVP Operations at Home Depot
Developing

Meeting Context

Monday, June 15, 2026
10:00 AM
60 minutes
google meet

Forces

1
8

Leadership Says Home Services, Resources Go to Pro

There is a fundamental disconnect between Home Depot leadership's stated priority of growing the Home Services division and the actual allocation of resources (headcount, engineering, marketing budget) which continues to favor the established Pro division. This creates organizational tension that undermines Home Services' ability to execute on its $5B growth target.

Tensionteam

Related

Home Depot
Home Services Division Strategy & ImplementationHome Services Market Assessment
Home Depot: Forces Acting on Home Services Division